Track and manage services across all stages of care
The AICA integrated platform allows health plans, FQHCs and community provider networks to drive collaboration across a wide range of support services for the most complex and high-cost members. The system holistically addresses the full range of medical, behavioral and social determinants of health that impact these high risk and vulnerable individuals making it ideal for the CalAIM Enhanced Care Management program and similar initiatives.
A single actionable member record
AICA leverages a single, comprehensive record to provide a 360-degree view of the member. This supports members enrolled in multiple plans and programs and those with visits across various organizations, ensuring continuity and consistency in services.
Customizable views
Views within the system including Demographics, health records, providers, care team, referrals, notes, activities and attachments are tailored to the needs of each user.
Referral made easy
AICA supports both clinical and social care coordination by allowing users to send and receive referrals within the platform. External users are granted customizable secure access to foster collaboration both internally and with external organizations.
Automation drives workflows
Activities are automatically scheduled and assigned based upon the programs and services that a member is enrolled in: what forms to collect, frequency of services provided, what assessments should be completed, and more.
Team collaboration
A care team is established for each member, and users can easily view the list of members they share responsibility for. Additionally, tasks can be requested by care team participants to foster collaboration.
Comprehensive Assessment and Care Planning
Assessment responses automatically trigger recommendations for care plan goals and interventions, ensuring consistency and reducing time spent manually entering care plan information.
